This Telehealth Informed Consent governs your use of telehealth services facilitated through JoinLongLive.
By using the Services, you consent to receiving healthcare services through telehealth technologies.
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR SEEK IMMEDIATE IN-PERSON MEDICAL CARE.
1. Nature of Telehealth
Telehealth involves the delivery of healthcare services using electronic communications, video conferencing, messaging systems, and digital technologies.
Telehealth services may include:
- consultations;
- evaluations;
- treatment recommendations;
- prescription management;
- asynchronous communications;
- laboratory review;
- patient education.
2. Risks of Telehealth
Potential risks include:
- technical failures;
- interruptions in communications;
- unauthorized access to information;
- limitations in physical examination;
- delays in treatment.
You understand that telehealth may not be appropriate for all medical conditions.
3. No Emergency Services
THE SERVICES ARE NOT FOR EMERGENCY CARE.
If you experience a medical emergency, call 911 or seek immediate in-person medical care.
4. State-Specific Requirements
Certain states require synchronous audio/video consultations before medications may be prescribed.
This currently includes:
- Utah
- Virginia
- Arkansas
Users in those states may be required to complete live video consultations.
5. Consent to Electronic Communications
You consent to electronic communications regarding your care, including:
- SMS messages;
- emails;
- portal messages;
- appointment reminders;
- prescription updates.
6. Patient Acknowledgment
By using the Services, you acknowledge:
- you understand the risks and benefits of telehealth;
- you understand that providers may determine telehealth is inappropriate for your condition;
- you may discontinue telehealth services at any time;
- you consent to receive telehealth care.